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The mini boil in my building has stopped working or is faulty

Please follow the guide below prior to contacting us with a maintenance request:

Problem

Possible cause

What to do

Mini boil not working

No water supply

Check by turning tap on in sink – have the site plumber connect water to the building.  Allow time for the mini boil to fill before re-trying.

Water is constantly running from the tap – mains water supply

Unit is faulty

Note down the mini boil brand and serial number, then log a service request with your Ausco representative.

Water is constantly running from the tap – booster water supply

Booster pressure set too high**

Site plumber to check Booster KPA and ensure it is set within range**.  Once reduced to within the desired range, test the unit to see if the problem still persists.  If the problem does persist, note down the mini boil brand and serial number, then log a service request with your Ausco representative.

** The buildings are water tested on mains water pressure and are designed to operate between 300 and 550 kpa