Please follow the guide below prior to contacting us with a maintenance request:
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Problem
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Possible cause
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What to do
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Roof leaking
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Items added or screwed to roof
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Apply silicone around screws or holes made in roof when adding items
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Spreader bar used during delivery and installation has damaged roofing
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Contact your Ausco representative to log a maintenance request
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Damaged roof sheeting during delivery or installation
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If you’ve used your own transport or installation company, contact them first. Otherwise, log a maintenance request with your Ausco representative.
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